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Each topic is a buyer's home -- guides, tools, and a curated directory slice.

Independent guidance on the services practices actually buy. The full provider directory sits behind every topic.

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For Vendors

How we evaluate you, what you can submit, and what's for sale.

A real question we get from vendors: "what is your formal review or submission process?" This page is the answer -- how evaluation actually works, what you can send us, what claiming and correcting a listing costs (nothing), what paid placement actually buys (never your rank), and where corrections go.

Section 1

How evaluation works.

Two separate layers use two separate mechanisms. Both are published before any vendor is assessed, and neither is for sale.

Directory listing (tier-1 membership)

Every buyer guide draws its roster from tier-1 members of the provider directory. Tier-1 membership is earned, not bought:

  • Data-quality grading -- an A or B directory grade and an internal quality assessment from provider-data review.
  • Business verification -- listings are screened so only confirmed operating vendors appear; merged, duplicate, and non-vendor records are excluded.
  • Website liveness -- an automated check that the firm's site is live.

Within-grade ordering (composite score)

Where computed, ordering inside a directory grade uses a five-part weighted score: reputation (rating, shrunk toward a category baseline and weighted most heavily), verification signals (confirmed location, live site, phone), business longevity, business scale, and listing/profile completeness. Where the score isn't yet computed for a cell, ties fall back to directory grade plus alphabetical order -- absence is never treated as low quality.

A category's scoring baseline is a frozen mean, versioned and re-computed only as its own deliberate, dated event -- never silently. A new entrant to an already-scored category is scored against the current frozen baseline; the baseline itself moves only when the corpus grows enough to trigger a re-freeze, and a re-freeze re-orders the whole affected corpus at once with a before/after report, never as a side effect of adding one vendor.

Buyer-guide and comparison rankings (published per-topic frameworks)

Comparison tables and "Best [X]" rankings use a separate, topic-specific weighted framework -- criteria and weights published and locked before any vendor is assessed, never adjusted per vendor. Weights differ by topic: the live EHR framework weights "total cost of ownership & pricing transparency" at 25%, the heaviest single dimension, because that is what small practices feel first; the credentialing framework instead splits its top weight across turnaround and payer coverage (25% each). See the full How We Evaluate page for every published framework and its current weights.

Section 2 -- the load-bearing one

The firewall: what money cannot buy.

Editorial ranking and match ordering are determined by fit and evaluation only. This is the same rule stated on /pricing/, word for word -- quoted here so the two pages can never quietly drift apart.

Placement is never sold in our verdicts.

Our research, comparisons, and recommendations cannot be bought. Match results are ordered by fit alone — no paid option moves a firm up them. What paid options change is how your own listing is presented, and whether you occupy a labeled sponsored slot that sits apart from the ranked listings. Every paid surface on this site is labeled as sponsored, and claiming your listing stays free.

Claiming your listing and correcting your own details is free, and always will be. Everything priced on this page changes how your listing is presented — never where you rank. Match results are ordered by fit alone and cannot be bought.

Both paragraphs quoted verbatim from the live /pricing/ page (hero claim-note and firewall statement) -- identical wording is the point.
Section 3

What you can submit.

  • Documentation and certifications relevant to your service category.
  • Demo access, for evaluation purposes.
  • Customer references.
  • Current, complete pricing -- list prices, per-seat or per-provider terms, and implementation and support costs.

Submitting materials does not obligate inclusion and does not affect ranking. In the EHR framework specifically, published pricing transparency is itself a scored dimension (folded into the 25%-weighted "total cost of ownership & pricing transparency" criterion) -- so publishing real prices can affect your score under that published rule, the same way it would for any vendor. It is never a side channel: nothing you send us moves a rank outside the published criteria.

Where to send it

Email [email protected]. This is also the intake for listing tiers -- see /pricing/ for what's free and what's paid.

Section 4

Free claim-and-correct vs. paid feature depth.

Both live at /pricing/. Neither one is a ranking product -- described here only as what it actually changes.

Claim & correct your listing

Free
Always free
  • Claim an existing listing and fix your own details
  • Dispute a factual error (see Corrections below)
  • No payment, affiliate relationship, or commitment required to be listed at all

Full pricing, current founding rates, and what each tier includes: /pricing/.

Corrections -- free

Found a factual error in a listing or a guide entry? Email [email protected]. Corrections are free and always will be -- they are not a paid tier and never route through one. We correct promptly and update the page's date when a comparison changes.

No promised response time

We review submissions and correction requests as capacity allows. We are not publishing a response-time SLA ("within N business days") because we do not yet have a mechanism to guarantee one -- if that changes, this page will say so and name the mechanism.

How this page is produced

Produced by GetPracticeHelp using an AI-assisted research and drafting process against a published methodology. Before publishing, automated checks confirm rank order, vendor counts, and prices match the underlying source data -- a price with no vendor-published source is marked "not published," never estimated. Methodology, evaluation weights, and corrections are set by GetPracticeHelp's owner. Organizational byline, not an invented author -- named-author analysis appears only where an outside expert contributes, and is labeled as such. Vendors never write or pre-approve their own coverage.

Next step

Send us what you've got.

Documentation, demo access, references, or current pricing -- [email protected]. Or see what's free vs. paid first.

See pricing Read the full methodology