Independent guidance on the services practices actually buy. The full provider directory sits behind every topic.
Paneling, payer enrollment, CAQH, timelines, vendor selection.
In-house vs outsource, pricing models, coding, payer contracts.
EHR selection by specialty, migration, practice-management software.
Starting a practice, consultants, MSOs, vetting and costs.
HIPAA rules, malpractice coverage, healthcare counsel, verified vendors.
Inclusion is free and earned on evidence. Any vendor can ask to be evaluated by sending us an evidence packet. Inclusion requests follow the same criteria on this page, and no payment of any kind changes whether a vendor is listed or where it ranks.
Any vendor may request evaluation. The request is an evidence packet, and it costs nothing. A packet has three parts:
We read every packet against the criteria below. Sending one does not guarantee a place in a guide; the evidence decides that.
Buyer-guide inclusion criteria are the standard for inclusion requests. Any vendor may request evaluation free through the evidence-packet form. The score has three equally weighted parts, each from 0 to 100: customer voice, fit by specialty and practice size, and transparency. The evidence floor requires at least one openable customer-review source with at least one review. Payment and Vendor Pro never affect inclusion or rank.
Current guide orders: the current build does not record completed three-part guide re-scores. The EHR v1.0 pages retain their stored editorial rank order; the credentialing v1.0 page retains its earlier best-for presentation order. Other authored guides retain their published comparisons and best-for assessments. Topic weight tables describe those existing assessments, rather than a completed three-part re-score.
Directory-generated rankings: the state and national rankings under Vendor Rankings currently require Tier 1 directory membership as well as the build's business and website eligibility checks. They retain directory grade first, then composite v0.1 within grade. Unscored state rows fall back to directory quality score; unscored national rows fall back to alphabetical order. Tier 1 is an additional current build requirement for these directory rankings; it is not a universal gate for authored guides, and membership alone does not satisfy the evidence-packet policy.
Refresh status: the approved policy calls for quarterly re-scoring and an event refresh on new evidence. An estate inventory and a cloud job that inventories and queues guides have been built. A deployed re-scoring schedule and completed three-part guide re-scores are not established by the current build. Guide review dates and directory snapshot dates do not prove a re-score; no next re-score date is promised here.
Each part is scored from 0 to 100 from the evidence we can check. The three parts carry equal weight.
What practices that use you say about you.
More reviews count for more, with diminishing returns, and reviews spread across several independent sites count for more than one site. The same page listed twice counts once.
How well you match the practices a guide is written for.
A guide for small behavioral-health practices scores vendors on that specialty and that size. Capability you do not document earns nothing; we do not assume it.
Whether a practice can see what it is buying before it talks to sales.
A vendor needs at least one customer-review source we can open and read, with at least one review on it, before it can be ranked. Without that, the vendor is not ranked, regardless of its size, its brand or anything else in its packet. The floor is the same for a two-person startup and for the largest company in the category.
The approved policy calls for every vendor to be re-scored each quarter and says that new evidence triggers a re-score between quarters. An estate-wide inventory and a cloud job that inventories and queues guides have been built. The current guide builders have not applied the three-part score to existing guide orders, and do not establish a deployed re-scoring schedule or a completed re-score. No next re-score date is promised.
Every vendor that asks for inclusion hears the same thing: send the evidence packet, and inclusion follows the published criteria. That holds for vendors we already list, vendors we have never heard of, and vendors that pay us for anything.
Sponsored placements are labelled "Sponsored", sit in a separate block from the ranking, and are not part of the GetPracticeHelp ranking.
For our wider editorial standards and how GetPracticeHelp earns revenue, see How We Evaluate.