Abridge
- Best for
- Large health systems and academic centers.
Best Medical Scribe Service for Primary Care Offices 2026
How vendors are included and scored: the evidence-packet policy and the status of existing guide orders.
Compare the providers below by buyer fit and documented terms. Use the quick picks to form a shortlist, then review the linked evidence and confirm current terms with each provider.
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Quick picks
| Best for | Vendor | Provider link |
|---|---|---|
| Solo and small primary care groups. | Freed AI | Get pricing → |
| Primary care practices using athenahealth, Epic or eClinicalWorks. | Heidi Health | Get pricing → |
| Large Epic-based health systems and IDNs. | Nuance DAX Copilot | Get pricing → |
| Practices and emergency departments evaluating scribe staffing. | ScribeAmerica | Get pricing → |
| Primary care and family medicine practices using eClinicalWorks. | Sunoh.ai | Get pricing → |
Providers compared
Placement on this page cannot be bought. See our methodology.
Prices and vendor descriptions with a source link come from the held vendor records, read on the date shown. Facts we could not source are left out of the card. Best-for picks are editorial fit guidance. Request current written terms before purchase.
Augmedix
- Best for
- Primary care groups evaluating documentation support.
DeepScribe
- Best for
- Multi-specialty groups and health systems that include primary care.
Freed AI
- Best for
- Solo and small primary care groups.
Heidi Health
- Best for
- Primary care practices using athenahealth, Epic or eClinicalWorks.
Nuance DAX Copilot (Microsoft Dragon Copilot)
- Best for
- Large Epic-based health systems and IDNs.
ScribeAmerica
- Best for
- Practices and emergency departments evaluating scribe staffing.
Suki AI
- Best for
- Mid-to-large primary care groups.
Sunoh.ai
- Best for
- Primary care and family medicine practices using eClinicalWorks.
Side-by-side comparison
| Provider | Best for | Provider link |
|---|---|---|
| Abridge | Large health systems and academic centers. | View provider |
| Augmedix | Primary care groups evaluating documentation support. | View provider |
| DeepScribe | Multi-specialty groups and health systems that include primary care. | View provider |
| Freed AI | Solo and small primary care groups. | View provider |
| Heidi Health | Primary care practices using athenahealth, Epic or eClinicalWorks. | View provider |
| Nuance DAX Copilot (Microsoft Dragon Copilot) | Large Epic-based health systems and IDNs. | View provider |
| ScribeAmerica | Practices and emergency departments evaluating scribe staffing. | View provider |
| Suki AI | Mid-to-large primary care groups. | View provider |
| Sunoh.ai | Primary care and family medicine practices using eClinicalWorks. | View provider |
How we tested
Use the linked vendor records to check documented terms. Ask providers to demonstrate your required workflows and confirm current commercial terms in writing.
How to choose a medical scribe service for primary care
- Test note quality. Compare sample output against your documentation requirements before introducing patient data.
- Check the BAA scope. Read the proposed agreement and identify the entities, data and workflows it covers.
- Plan the rollout. Include time to configure templates and review documentation workflows.
On the BAA item, the scope question has a federal answer that vendors sometimes soften. Under 45 CFR 164.502(e) a practice may let a vendor create, receive or transmit PHI only on satisfactory assurance in a written contract, and HHS's Guidance on HIPAA and Cloud Computing states that a cloud provider is a business associate even when it stores only encrypted data it cannot read. An AI scribe records the visit, transcribes it and stores the note, and each step is PHI in the vendor's hands. 45 CFR 164.504(e)(2)(ii)(J) then requires the contract to say what happens to that audio and text at termination, so ask for the retention window in writing. Which practice vendors require a BAA covers the rest of the stack.
Frequently asked questions
Which medical scribe integrates best with my EHR?
If you are choosing the EHR and scribe together, decide the EHR first. How to choose an EHR and EHRs for small practices cover that decision.
Should a solo or small primary care practice still hire a human scribe?
A human scribe is a hire, with the staffing math a hire carries; practice staffing ratios and cost benchmarks covers the ratios, and medical virtual assistants covers the remote-staff alternative some practices use for documentation support.
How do vendors get included?
Placement on this page cannot be bought. Vendors are included using our published methodology and the information and evidence available for each vendor. You can submit corrections or supporting evidence for review. Providers are listed alphabetically. Paid placement is labeled separately.
Bottom line
- If you're a solo or small primary care office: include Freed AI in your evaluation.
- If your group runs athenahealth, Epic or eClinicalWorks: include Heidi Health in your evaluation.
- If you run on eClinicalWorks specifically: include Sunoh.ai in your evaluation.